About Head Start Programs and the Family Services Role
Learn about the Head Start program and how its mission serves as a model for family services staff's important role within programs.
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Positive and Goal-oriented Relationships
Positive, goal-oriented relationships develop over time through interactions among parents, family members, and Head Start staff. These relationships are fueled by families’ passion for their children, are based on mutual respect and trust, and affirm and celebrate families’ cultures and languages. They also provide opportunities for two-way communications and include authentic interactions that are meaningful to those who participate in them.
Positive, goal-oriented relationships improve wellness by reducing isolation and stress for both families and staff. Staff and families feel supported in their roles when relationships focus on shared goals for children. In the Parent, Family, and Community Engagement Framework, positive and goal-oriented relationships are essential to integrate throughout the system.
Explore these resources to learn more about building positive, goal-oriented relationships with families to advance positive family and child outcomes.
The Foundations of Family Engagement
Family engagement is an essential, unique part of Head Start comprehensive, two-generation services. The Parent, Family, and Community Engagement Framework provides a roadmap for staff to advance family engagement.
Building Relationships and Partnerships with Families
Relationships are at the center of family engagement work. Explore the strengths-based attitudes, consider parallel processes, and use the Relationship-Based Competencies to enhance relationships with families.
On-the-Job Roles and Responsibilities
Learn about typical family services roles and responsibilities, depending on program design. Explore strategies to help you understand specific program policies and procedures.
Outreach and Recruitment
Explore outreach and recruitment strategies and tips, including using community assessment data and equity considerations for ERSEA.
Enrollment and the Family Partnership Process
Explore the role of family services professionals in the enrollment and family partnership processes, including tips for the family assessment and caring conversations with families.
Goal-setting with Families
Learn about the goal-setting process and review the seven steps for setting and reaching goals with families.
Community Partnerships and Engagement
Explore the role of family services professionals in building community partnerships and the benefits of community engagement for families, staff, and communities.
Closing Thoughts
Family services professionals are an essential part of Head Start programs. Their relationships with families and community partners strengthen Head Start programs' comprehensive services and goals.
How to Use the Overview by Role
This overview is designed for family services staff, home visitors, and managers who are new to their role. However, other audiences can benefit based on their role.
